Education

• Ph.D., Organizational Leadership (expected 2027), Regent University
• M.S., Industrial Engineering (2014), North Carolina State University
• M.Eng., Engineering (2004), University of Illinois-Chicago
• B.S.E., Industrial & Operations Engineering (2001), University of Michigan
• B.S.E., Chemical Engineering (1999), University of Michigan

Professional Membership

Society of Women Engineers (SWE)

Strategic Management Society (SMS)

Areas of Research and Professional Interest

• Strategy Management
• Process Excellence (Lean Six Sigma) 
• Operating Model Design & Strategy Execution 
• Global Delivery Models & Workforce Transformation 
• AI-Enabled Operations & Human–Tech System Strategy
• Governance, Performance Management & KPI Systems
• Organizational Change & Transformation Leadership 

Certifications

• Master Black Belt, Lean Six Sigma, UNC Charlotte, 2024
• Visual Facilitation, Center for Visual Facilitation, 2021
• Women’s Leadership Program, Columbia University Executive Education, 2018
• Operations Development Program, University of Michigan Executive Education, 2017
• Certificate in Business Coaching, North Carolina State University, March 2008
• Developing Leadership Talent, Center for Creative Leadership, June 2008

PROFESSIONAL EXPERIENCE

Adecco Group / Pontoon Solutions, Charlotte, NC (2020 – Present)

• VP Transformation, Global Recruitment Centers (2025–Present)
• VP Operational Excellence & Customer Experience (2023–2025)
• VP Business Transformation & Technology Services (2023)
• Sr. Director Business Excellence, Strategy & Transformation (2022-2023)
• Sr. Director, Intelligent Business Process Management (iBPM) (2020–2022)

Bank of America, Charlotte, NC (2011 – 2020)

• SVP, Operational Excellence & Process Engineering (2018–2020)
• SVP, Innovation & Process Engineering (2016–2018)
  VP, Compliance Manager (2016)
• VP Business Strategy & Initiatives Manager (2014-2016)
• VP, Change Manager / Project Manager (2011-2014)

UNC Charlotte, Charlotte, NC (2006 – 2011)

• Faculty Associate & Director, MAPS Program (2006–2011)

Continental AG / Continental Tire – Charlotte, NC and Hannover, Germany (2001 – 2006)

• Product Portfolio Engineer (2005-2006)
• Platform Development Engineer (2002-2005)
• OE Product Development Engineer (2001-2002)

University Degree Credit Courses

• Intro to Engineering 
• Global Perspectives in Engineering 
• Engineering Concepts and Problem Solving 
• Product and Process Design
• Technology & Society

Continuing Education / Executive Education

• Developing Engineers Creativity
• Design Thinking for Engineers 
• Engineering Ethics
• Project Scheduling for Engineers 
• Budget and Finance for Engineers 
• Strategic Leadership and Change Management
• Ethical Theories and Case Studies for Engineers
• Leading Six Sigma Projects as an Engineer

Honors & Awards

• 2018 Charlotte Business Journal 40 under 40
• 2016 Business Insider’s Powerful Women Engineers
• 2015 Society of Women Engineers Emerging Leader Award
• 2010 UNC Charlotte University College Fellow
• 2009 UNC Charlotte National Society of Black Engineers Faculty Impact Award
• 2008 Society of Women Engineers Distinguished New Engineer Award 
• 2008 Center for Creative Leadership Scholarship Recipient
• 2007 Society of Women Engineers New Faces of Engineering Nominee

Academic Publications / Conference Presentations / Panels

Smith, R., Horton, W., Braganza, J. I. (2026). Preparing Engineers for a Changing Profession: Industry Perspectives on Leadership, AI, and Workforce Readiness. American Society of Engineering Education. Annual Conference & Exposition.

Braganza, J. I. (2025). Winning hearts and minds to a fulfilled understanding of the law: an exegetical analysis of Matthew 5:17-48 and Jesus’ approach to leading change. Journal of Biblical Perspectives of Leadership, 15(1), 12-33. 

Braganza, J. I. (2023). Integrating Design Thinking into Traditional Design Processes. American Society of Engineering Management. International Annual Conference.